(Pocket-lint) - For those who use a Hearth TV and wish to cancel a Prime Video channel or streaming service app subscription, it isn't precisely straightforward to do. Fortunately, Pocket-lint has found out how, so you do not have to spend one other minute clicking round, making an attempt to determine all of it out.
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Prime Video channels vs streaming service apps
The very first thing it's essential do is ask your self if the service you wish to cancel is an "Amazon Prime Video channel" that you simply straight subscribed to by way of the Hearth TV or the Amazon Prime Video app. If not, is it a service you've got subscribed to by way of the supplier's app? You additionally want to recollect whether or not you used your Amazon billing info to subscribe. Confused? Permits us to elucidate...
Prime Video channels defined
For those who’re a Prime member who makes use of a Hearth TV, you'll be able to seek for a present like Star Trek Discovery and see the choice to look at it by way of Paramount+. Amazon will even allow you to enroll with just some clicks. All the pieces will undergo your Amazon account, eliminating the necessity to create a password or enter your info. Doing so means you've got subscribed to a Prime Video channel.
Now here is the place the issues start: Prime Video channel subscriptions don't switch over to a supplier's personal app or different platforms just like the Apple TV and Roku. You possibly can solely entry them by way of Prime Video on Hearth TV or the Prime Video app on a competing streaming media participant resembling Apple TV or Roku. So, if Paramount+ is a Prime Video channel of yours, you'll be able to't set up the app on one other gadget and signal into it.
You will must do not forget that you subscribed to Paramount+ by way of Prime Video, and you'll solely entry it there.
Streaming service apps defined
So, for example you go to the Paramount+ web site and enter your billing info and join the service that manner, or possibly you straight put in the Paramount+ app in your Hearth TV and manually signed up there. If that's the case, it isn't a Prime Video channel. It is an app you've got subscribed to, that is it. You possibly can obtain and use that app on any supported gadget, no Prime Video required.
Right here is the place it will get difficult: For those who obtain a streaming service's supplier app straight in your Hearth TV gadget after which use your Amazon billing info to subscribe to the service, you'll be able to solely handle that subscription on Amazon's web site. You can not handle it on the supplier's personal web site. Nevertheless, for subscriptions that do not use your Amazon info, you'll be able to handle the subscription on the supplier's web site.
The best way to cancel Prime Video channel subscriptions
Whenever you wish to unsubscribe to a Prime Video channel, observe these steps:
- Go to Amazon’s Prime Video Channels web page (have to be signed into Amazon).
- Scroll right down to Your Channels.
- Discover the channel you wish to cancel, and click on Cancel Channel subsequent to it.
The best way to cancel streaming service app subscriptions
If you wish to cancel a streaming service that you simply subscribed to utilizing your Amazon billing info, observe these steps:
- Go to Amazon’s App Subscriptions web page (have to be signed into Amazon).
- Click on on the Actions drop-down subsequent to the subscription.
- Choose Flip off auto-renewal.
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