(Pocket-lint) - UPDATE (09:30am 21 January 2022): Alexa appears to be again up and dealing.
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Amazon's Alexa service appears to be damaged.
A number of members of the Pocket-lint staff have seen that Amazon Echo gadgets should not working appropriately as we speak, Friday 21 January 2022. Talking into one Echo, for instance, has one other in the identical family reply as a substitute. If it really works in any respect, that's.
Generally the system simply stalls on the blue listening gentle or says "one thing is incorrect". Generally it progresses along with your command a minute or two after.
It is occurring to a couple of us in numerous places and on totally different broadband suppliers, so would not appear to be a difficulty with web connectivity. Alexa can be stumbling on non-Echo gadgets that assist it, such because the Sonos Arc soundbar and audio system.
Amazon is but to make an official announcement.
The difficulty appears to have began round 7am GMT, with downdetector displaying spikes of complaints throughout Alexa and Amazon Internet Companies.
As issues stand, Amazon's retail websites are nonetheless obtainable. We do not have the Amazon Luna cloud gaming platform within the UK but, so have no idea if that's presently affected too.
We have reached out to Amazon to search out out what the problem could also be and can maintain you up to date with any additional information on the problems.
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